Error code directory
Console and game error codes
Look up the code on your screen. Each entry gives the meaning from the official support page and fixes in order, easiest first. Codes without a documented fix link to the platform troubleshooting guide. 98 codes, 39 with a full fix page.
98 of 98 codes
- PS5CE-108262-9The PS5 crashed while reading system software or game data.Fix →
- PS5CE-108255-1A game or app hit an error; Sony's fix is to update the game.Fix →
- PS5CE-100095-5The game failed to start; Sony's fix is to delete and reinstall it.Fix →
- PS5CE-107891-6Content isn't installing properly; delete and reinstall it.Platform guide →
- PS5CE-117773-6A general error Sony links to connection, sign-in and PS Plus checks.Fix →
- PS5CE-106485-4Problem reading system or game data; update the system software.Platform guide →
- Xbox0x80832003Possibly a temporary problem with the Xbox network when you start a game.Fix →
- Call Of Duty Modern Warfare 4HUENEME-NEGEV"Networking Failed to Start": MW4 can't reach Activision's online services.Fix →
- PS5CE-100005-6The game or app can't load; delete and reinstall it, and clean the disc if it's a disc game.Fix →
- PS5NW-102636-8The connection to PlayStation Network timed out.Fix →
- PS5CE-113524-6Unable to connect to PlayStation; check status, test the connection and DNS.Platform guide →
- PS5WS-116332-6PSN access from this console may be prohibited (a console ban) or temporarily unavailable.Fix →
- Xbox0x803F8001"Do you own this game or app?": Xbox can't confirm your licence, or the game left Game Pass.Fix →
- Xbox0x87e10befConsole needs a power cycle, or another account owns the content.Platform guide →
- Xbox0x82D40003Someone else owns the game, or Xbox can't verify ownership.Platform guide →
- Xbox0x80004005A game or app failed to open on Xbox console or PC.Fix →
- Switch2005-0003Software can't download; usually a microSD card problem. Applies to Switch and Switch 2.Fix →
- Switch2110-1100The console can't find a network matching any saved network. Applies to Switch and Switch 2.Fix →
- Switch2618-0513Matchmaking failed because the network isn't suited to peer-to-peer connections.Fix →
- Switch2168-0002Software closed unexpectedly, or a Switch to Switch 2 system transfer failed.Fix →
- Switch2162-0002A system error; restart the console and contact Nintendo if it repeats.Platform guide →
- PS5CE-100028-1There isn't enough free space on the PS5's SSD for the download or install.Fix →
- PS5CE-107857-8An error happened while a game or app was loading or updating.Fix →
- PS5CE-107649-7The disc you inserted holds different content from the version installed on the console.Fix →
- PS5WS-116522-7The PS5 didn't recognise the latest system software, so the update failed.Fix →
- PS5CE-107520-5The PS5 needs the latest system software before it can continue.Fix →
- PS5CE-105799-1The PS5 couldn't connect to PlayStation's servers.Fix →
- PS5CE-107938-8A game or app update failed, often because the console was turned off during it.Fix →
- PS5CE-108889-4Install the latest system software (same fix as CE-107520-5).Platform guide →
- PS5NP-102944-0Install the latest system software (same fix as CE-107520-5).Platform guide →
- PS5CE-113212-0Can't connect to PlayStation servers (same fixes as CE-105799-1).Platform guide →
- PS5NW-102265-6Can't connect to PlayStation servers (same fixes as CE-105799-1).Platform guide →
- PS5WS-116420-4Can't connect to PlayStation servers (same fixes as CE-105799-1).Platform guide →
- PS5NW-102216-2Can't connect to PlayStation servers (same fixes as CE-105799-1).Platform guide →
- PS5CE-112839-4Error connecting to PlayStation: check sign-in, go wired, restart the router.Platform guide →
- PS5NP-103047-5Server congestion: check PSN status, restart the router, try later.Platform guide →
- PS5WS-116449-5Service under maintenance: check PSN status and try later.Platform guide →
- PS5CE-100096-6App failed to load: update the system software, then power-cycle the PS5.Platform guide →
- PS5CE-100002-3Game update failed (same fixes as CE-107938-8).Platform guide →
- Xbox0x80270300The game is mid-update, or its data is corrupted.Fix →
- Xbox0x87E5002BThe console needs a system refresh before the digital game can launch.Fix →
- Xbox0x80073CF3The install or update failed because a version of the game already exists on the console.Fix →
- Xbox0x87E00017A download failed or paused because of a network problem or an Xbox service alert.Fix →
- Xbox0x80080005A game failed to install, update or launch.Fix →
- Xbox0x87E50033Temporary launch issue: quit the game, wait 10 seconds, start it again.Platform guide →
- Xbox0x80A40019Network issue reaching Xbox services: check Xbox Status and restart.Platform guide →
- Xbox0x80070490Unexpected error: power cycle, then reset the console.Platform guide →
- PC launcher0x80070057PC install to SSD failed: wait an hour or two, or install to the main drive.Platform guide →
- PC launcher0x80070002PC can't find the item: check Xbox Status and try later.Platform guide →
- Switch2016-0641A game failed to start on Switch or Switch 2.Fix →
- Switch2002-0001A system error, often at startup, that Nintendo links to the microSD card.Fix →
- Switch2110-3127The Switch can't connect to your wired or wireless network.Fix →
- Switch2155-8007An online feature failed, usually because of the connection.Fix →
- Switch2124-4007The console is permanently banned from online services.Fix →
- Switch2124-4508Same Nintendo article as 2124-4007: an online ban for breaching user agreements.Platform guide →
- Switch2123-0011Online feature or service unavailable: restart, move near the router, power cycle the network.Platform guide →
- Switch2101-0001Nintendo gives steps only: restart, update (Maintenance/Recovery Mode if stuck), remove the microSD card.Platform guide →
- Call Of Duty Modern Warfare 4Connection Failed – Unable to access online servicesMW4 can't reach Call of Duty online services; check Activision's status page first.Platform guide →
- Call Of Duty Modern Warfare 4DEV ERROR 6068Unofficial: a DirectX or graphics-driver crash reported in Modern Warfare-era Call of Duty games.Platform guide →
- Call Of Duty Modern Warfare 4DEV ERROR 6036Unofficial: a crash players link to the shadow cache settings in Modern Warfare-era games.Platform guide →
- Call Of Duty Modern Warfare 40x00001338Unofficial: a PC crash code reported in recent Call of Duty games, including MW4.Platform guide →
- PC launcherBLZBNTAGT00000BB8Battle.net can't download or write update data.Platform guide →
- PC launcherBLZBNTBGS000003F8Battle.net lost its connection to the game server.Platform guide →
- PC launcherINST-18-4103EA app: incorrect hash value – installer downloaded incorrectly.Platform guide →
- PC launcherINST-14-1603EA app: unknown fatal error during install.Platform guide →
- PC launcherINST-3-1920EA app: failed to start background service.Platform guide →
- PC launcherINST-14-1460EA app: local operation timeout – VC++ Redistributable install failed.Platform guide →
- PC launcherINST-21-1152EA app: installer already running.Platform guide →
- PC launcherINST-14-12002 / INST-14-12029EA app: network timeout / Connection failed.Platform guide →
- PC launcherINST-14-1601EA app: windows Installer Service missing/unavailable.Platform guide →
- PC launcherINST-21-577EA app: signature validation error (tampering or file write error).Platform guide →
- PC launcherINST-14-5EA app: access denied – system configuration blocking install.Platform guide →
- PC launcherINST-14-1612EA app: installation source missing (VC++ Redistributables).Platform guide →
- PC launcherINST-14-1618EA app: installation error – Windows Installer busy.Platform guide →
- PC launcherEC:10701EA app: communication error – EA app couldn't use port 3216.Platform guide →
- PC launcherEC:20:403EA app: origin no longer available for Windows.Platform guide →
- PC launcherEC:10000EA app: eA Account can't be authenticated.Platform guide →
- PC launcherEC:109EA app: app files corrupted or deleted.Platform guide →
- PC launcherEC:10500EA app: authentication error, possibly a service outage.Platform guide →
- PC launcherEC:10005EA app: network issue.Platform guide →
- Gta OnlineSaving failed / Timed out locating session / Failed to find a compatible GTA Online session / Connection to the session lostGTA Online connection messages Rockstar groups under one connection-troubleshooting article.Platform guide →
- PC launcherRockstar Games Launcher offline mode / connection failureThe Rockstar Games Launcher can't reach Rockstar's services.Platform guide →
- Red Dead Redemption 2FFFFFFFF (Unknown error)An unknown RDR2 PC error; Rockstar lists audio-device, driver and graphics-API fixes.Platform guide →
- Red Dead Redemption 20x99380000RDR2 can't connect to Rockstar Game Services to download or verify content.Platform guide →
- Red Dead Online0x20010006A Rockstar Games Services fault in Red Dead Online, often during the first mission.Platform guide →
- Red Dead Online0x21002001A Red Dead Online connection problem on PS4; check NAT, ports and DNS.Platform guide →
- Cyberpunk 2077Cyberpunk 2077 encountered an error caused by a corrupted or missing scripts file and will now be forced to close.Cyberpunk 2077 found a corrupted or missing scripts file, often after mods or an update.Platform guide →
- Cyberpunk 2077The code execution cannot proceed because MSVCP140_1.dll was not found.A Microsoft Visual C++ runtime file is missing on the PC.Platform guide →
- PC launcherLS-0003Epic Games Launcher: you're not signed in; log in, then launch again.Platform guide →
- PC launcherFailed to Start Game (Missing Executable)Steam can't find the game's .exe, often because antivirus quarantined it.Platform guide →
- PC launcherFailed to Start Game (App Already Running)Unofficial: a game process is still running; end it in Task Manager.Platform guide →
- Gta OnlineRockstar Games Online Services are unavailable right nowGTA Online can't reach Rockstar's servers, because of an outage or a problem on your network.Fix →
- Red Dead Redemption 2ERR_GFX_INITRed Dead Redemption 2 couldn't start your graphics card when it launched.Fix →
- Red Dead Redemption 2ERR_GFX_STATERed Dead Redemption 2 crashes at launch with a graphics state error.Fix →
- Red Dead Redemption 2Error Code: 18Red Dead Redemption 2 couldn't start because of a graphics API setting.Fix →
- Ea Sports Fc 27Connecting to Ultimate Team is not possible at the momentFC 27 can't reach the Ultimate Team servers, because of an outage or your connection.Fix →
- PC launcherLS-0013A game bought on Epic won't start from the Epic Games Launcher.Fix →
- PC launcherSU-PQR1603The Epic Games Launcher couldn't install the components it needs to update itself.Fix →
Browse by platform
- PS5 error codes · PS5 troubleshooting guide
- Xbox error codes · Xbox troubleshooting guide
- Switch error codes · Switch troubleshooting guide
- PC launcher error codes · PC launcher troubleshooting guide
- Games: call of duty modern warfare 4gta onlinered dead redemption 2red dead onlinecyberpunk 2077ea sports fc 27
How these entries are made
Each meaning is taken from the platform's own support page, linked on the entry with the date we last checked it. Entries are researched and written with AI assistance and fact-checked by Tulasiram Pemmadi against those sources; NextPlayIntel does not test fixes on hardware. See also the console troubleshooting hub and how-to & fixes.