Xbox error code
Xbox Error 0x80080005: Install, Update or Launch Fails
0x80080005 in one line: A game failed to install, update or launch.
Try this first: on a console, restart it and try the game again.
Try this first: on a console, restart it and try the game again.
What 0x80080005 means
Xbox Support says: “Error 0x80080005 occurs when you install, update, or launch a game.” (official page)
Likely causes
- A temporary console glitch (console).
- Damaged Gaming Services on Windows (PC).
How to fix 0x80080005, easiest first
- Restart the console
Press and hold the Xbox button > Restart console > Restart. If it's frozen, hold the console power button for 10 seconds, then turn it back on. - Try the game again
Start, install or update it again after the restart. - On PC: Gaming Services Repair Tool
Run Microsoft's Gaming Services Repair Tool for PC. If that doesn't help, restart the PC and try again.
| Step | What to do | Source |
|---|---|---|
| 1 | Restart the console | Official |
| 2 | Try the game again | Official |
| 3 | On PC: Gaming Services Repair Tool | Official |
When to contact support
If the error keeps coming back, use the chat on Microsoft's 0x80080005 page.
0x80080005 FAQ
How do I fix 0x80080005 on PC?
Microsoft says to run the Gaming Services Repair Tool, then restart the PC if needed.
Sources
Other Xbox error codes
- 0x80832003: Possibly a temporary problem with the Xbox network when you start a game.
- 0x803F8001: "Do you own this game or app?": Xbox can't confirm your licence, or the game left Game Pass.
- 0x87e10bef: Console needs a power cycle, or another account owns the content.
- 0x82D40003: Someone else owns the game, or Xbox can't verify ownership.
- 0x80004005: A game or app failed to open on Xbox console or PC.
- 0x80270300: The game is mid-update, or its data is corrupted.
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