Xbox error code

Xbox Error 0x80004005: Game or App Won't Open, Fix

By Tulasiram Pemmadi · Published 31 October 2026 · Source checked 31 October 2026

0x80004005 in one line: A game or app failed to open on Xbox console or PC.
Try this first: on console, hold the Xbox button on the console for about 10 seconds, unplug for 10 seconds, then turn it back on.

Infographic: Xbox error 0x80004005 fixes in order, with a photo of the Xbox Series X — NextPlayIntel infographic built on a Xbox Series X photo. Photo by Kyu3a / Wikimedia Commons (CC BY-SA 4.0). Steps from Xbox Support.

What 0x80004005 means

Xbox Support says: “Error 0x80004005 occurs when you try to open a game or app on your Xbox console or PC.” (official page)

0x80004005 is a generic Windows-family error ("unspecified error"), so Microsoft's fix is a clean restart rather than one specific setting.

Likely causes

A temporary fault cleared by a full shutdown (not rest mode).
On PC: a stuck Xbox app session.
On PC: missing Windows or Xbox app updates.

How to fix 0x80004005, easiest first

Console: full power cycle
Hold the Xbox button on the front of the console for about 10 seconds until it shuts down, unplug the power cable for 10 seconds, plug it back in and turn it on.
PC: launch the game again
Try once more.
PC: restart the Xbox app
Quit the Xbox app fully and reopen it.
PC: update Windows and the Xbox app
Install pending Windows Update and Microsoft Store updates.

Fixes at a glance
Step	What to do	Source
1	Console: full power cycle	Official
2	PC: launch the game again	Official
3	PC: restart the Xbox app	Official
4	PC: update Windows and the Xbox app	Official

When to contact support

If the error returns after a full power cycle, or on PC after updating, contact Xbox Support.

0x80004005 FAQ

How do I fix 0x80004005 on Xbox?

Microsoft says to hold the Xbox button on the console for about 10 seconds, unplug the power for 10 seconds, plug it back in and turn it on.

How do I fix 0x80004005 on PC?

Launch the game again, then restart the Xbox app and install Windows and Xbox app updates.

Sources

Xbox Support: Error 0x80004005

Official sources last checked 31 October 2026.

Other Xbox error codes

0x80832003: Possibly a temporary problem with the Xbox network when you start a game.
0x803F8001: "Do you own this game or app?": Xbox can't confirm your licence, or the game left Game Pass.
0x87e10bef: Console needs a power cycle, or another account owns the content.
0x82D40003: Someone else owns the game, or Xbox can't verify ownership.
0x80004005: A game or app failed to open on Xbox console or PC.
0x80270300: The game is mid-update, or its data is corrupted.

Xbox troubleshooting guide · All Xbox codes · Error code directory

About the Author

Tulasiram Pemmadi · Owner and editor

Tulasiram Pemmadi is the owner and editor of NextPlayIntel, which operates from India and the United Arab Emirates (UAE). He sets the site's editorial policy and publishes its gaming news, GTA guides, explainers and hardware reference pages. Articles are researched and written with AI assistance and fact-checked against the linked sources. Unless a page says otherwise, guides summarise published information and are not hands-on tests.

Researched and written with AI assistance, fact-checked by Tulasiram Pemmadi against the linked sources. This page summarises the official support page and the linked reports; the fixes were not tested on hardware by NextPlayIntel.