PS5 error code
PS5 Error CE-107857-8: Game Load or Update Error
CE-107857-8 in one line: An error happened while a game or app was loading or updating.
Try this first: restart the PS5 fully (not rest mode), then try again.
Try this first: restart the PS5 fully (not rest mode), then try again.
What CE-107857-8 means
PlayStation Support says: “An error occurred while loading or updating the application.” (official page)
Likely causes
- A game update that didn't finish installing.
- Out-of-date system software or game version.
- Damaged game data.
- A messy system database.
How to fix CE-107857-8, easiest first
- Restart the PS5
Use Power > Restart PS5, not rest mode. - Update the system and the game
Settings > System > System Software > System Software Update and Settings; then highlight the game, press Options > Check for Update. - Delete and reinstall
Settings > Storage, delete the game or app, then reinstall it. Saves are kept. - Rebuild the database
Start in Safe Mode and choose Clear Cache and Rebuild Database > Rebuild Database.
| Step | What to do | Source |
|---|---|---|
| 1 | Restart the PS5 | Official |
| 2 | Update the system and the game | Official |
| 3 | Delete and reinstall | Official |
| 4 | Rebuild the database | Official |
When to contact support
If it still fails after a rebuild, contact PlayStation Support.
CE-107857-8 FAQ
What is PS5 error CE-107857-8?
Sony says an error occurred while loading or updating the application.
Sources
Other PS5 error codes
- CE-108262-9: The PS5 crashed while reading system software or game data.
- CE-108255-1: A game or app hit an error; Sony's fix is to update the game.
- CE-100095-5: The game failed to start; Sony's fix is to delete and reinstall it.
- CE-107891-6: Content isn't installing properly; delete and reinstall it.
- CE-117773-6: A general error Sony links to connection, sign-in and PS Plus checks.
- CE-106485-4: Problem reading system or game data; update the system software.
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